This will require you to login to your USPS account or create one. This can include estimates for repair or a sales receipt if the item needs to be replaced. You need to provide USPS with evidence of the damage in your claim. Create a Missing Mail Search. Contact the retailer to see if they will resend or refund. All major delivery companies and some online retailers give you a way to recover a lost or stolen package, companies like Amazon provide a great customer experience. We cover the claim process in more detail below. Thankfully, that too was a relatively minor fix. If so, you should immediately file a claim. Good luck on that! Get your Money Back! The cracks most likely happened when the guitar was dropped or slammed into something.
How long does an insurance claim take? Who can I report a stolen package too? Any international claim must be started by a U. If this happens, you are in the clear. You can find the form here: In addition to the cracks, the action was knocked out of alignment, making the guitar more difficult to play. Does this mean I am a victim of Package Theft? Get your Money Back! The USPS will begin searching their sort facilities and trucks to try and find your delivery. This is exactly what it sounds like. Make sure your items are legal to ship. Always try to get a copy of the actual receipt, just in case. Missing Mail Searches can be initiated seven days after the items have been sent. As I mentioned earlier, I expected this to be a very long and drawn out process. You will want to confirm the mail date and ensure you are seven days in the future. If USPS cannot find the package, you will need to file a claim for your loss. Whenever you suspect a package is lost or stolen, the first step to take is to begin a Missing Mail Search. You can also file a police report with your local city or county. All major delivery companies and some online retailers give you a way to recover a lost or stolen package, companies like Amazon provide a great customer experience. Always keep a copy of everything for your records. USPS will send periodic updates on how the search is going. They found my mail! In my case, I simply copied the Ebay purchase receipt and uploaded that when I filed my claim. Check out our handy comparison guide to all package theft prevention solutions. USPS will also need the size and type of envelope or box used to ship, mailing date and tracking number. The Tracking number may also allow the Post office to verify insurance. Also, depending on the service level, the only relief available may be a postage refund.
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